Privacy Policy

We collect information to provide better services to our users and to understand how our investment motivation platform can help achieve their financial goals.

Personal Information

• Name, email address, phone number, and mailing address
• Financial goals, investment experience level, and risk tolerance
• Payment information and transaction history
• Communication preferences and feedback

Usage Information

• Pages visited, time spent on our platform, and interaction patterns
• Device information including browser type, operating system, and IP address
• Learning progress, module completion, and assessment results
• Support ticket history and communication records

Your information helps us deliver personalized investment education and motivation services tailored to your specific needs and goals.

We may also use your information to send educational content, market research surveys, or updates about our services. You can opt out of these communications at any time.

We respect your privacy and limit information sharing to essential business purposes only.

Service Providers

We share information with trusted third-party service providers who help us operate our platform, including:

• Cloud hosting services for secure data storage
• Payment processors for subscription management
• Email service providers for communication
• Analytics tools to understand user behavior

Legal Requirements

We may disclose your information when required by Canadian law or to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Prevent fraud or security issues
• Enforce our terms of service

Under Canadian privacy laws, including PIPEDA, you have several rights regarding your personal information:

How to Exercise Your Rights

To exercise any of these rights, contact us at [email protected] with your request. We'll respond within 30 days and may need to verify your identity before processing your request.

If you're not satisfied with our response, you can file a complaint with the Privacy Commissioner of Canada.

Security Measures

We implement robust security measures to protect your personal information:

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information
• Secure data centers with physical security measures
• Employee training on data protection practices

Data Retention

We retain your information only as long as necessary for business purposes:

• Active account information: Retained while your account is active
• Communication records: Kept for 3 years after last contact
• Payment information: Retained for 7 years as required by law
• Usage analytics: Aggregated data may be retained indefinitely

We use cookies and similar technologies to improve your experience on our platform and understand how you interact with our services.

Types of Cookies We Use

• Essential Cookies: Required for basic site functionality and security
• Performance Cookies: Help us understand how visitors use our site
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some features of our platform.

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you by:

• Sending an email to your registered email address
• Posting a notice on our website homepage
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes indicates your acceptance of the updated policy.