Data Usage & Tracking Policy
At Veltex, we believe in complete transparency about how we collect and use information when you visit our website. This policy explains our tracking technologies and gives you control over your data preferences.
What Are Tracking Technologies?
When you visit veltex.vip, we use various technologies to enhance your browsing experience and understand how our site performs. Think of these as small digital tools that help us remember your preferences and improve our services.
These technologies include cookies (small text files), web beacons, local storage, and analytics tools. They work quietly in the background to make your experience smoother and more personalized each time you return.
Types of Tracking We Use
Essential Functionality
These are absolutely necessary for our website to work properly. They handle basic functions like page navigation, secure login areas, and form submissions. Without these, you wouldn't be able to use our core features.
Performance Analytics
We track how visitors interact with our site to identify popular content and areas for improvement. This helps us understand which investment education resources are most valuable to our Canadian users.
User Experience
These remember your preferences like language settings, form data, and content you've viewed. They save you time by keeping your choices consistent across visits.
Communication Tracking
When you engage with our educational content or contact forms, we track these interactions to provide relevant follow-up information and measure the effectiveness of our outreach efforts.
How Tracking Enhances Your Experience
Personalized Learning Paths
By understanding which investment topics interest you most, we can suggest relevant webinars, articles, and educational resources. If you've shown interest in retirement planning, for example, we'll prioritize related content in your recommendations.
Improved Site Performance
Analytics help us identify slow-loading pages, popular content sections, and navigation patterns. This data guides our technical improvements and content development decisions to better serve your needs.
Streamlined Communication
When you submit contact forms or download resources, we track these interactions to ensure appropriate follow-up and avoid sending duplicate information. This creates a more organized experience for both you and our team.
Managing Your Tracking Preferences
You have complete control over tracking technologies through your browser settings. Here's how to manage them in popular browsers:
Settings → Privacy → Cookies
Options → Privacy & Security
Preferences → Privacy
Settings → Site Permissions
Third-Party Services
We work with trusted analytics providers and educational platform partners who may also collect data when you visit our site. These services help us understand user behavior patterns and improve our investment education offerings.
All third-party partners are required to handle data responsibly and in compliance with Canadian privacy regulations. We regularly review these relationships to ensure they meet our standards for data protection and user privacy.
Data Retention and Your Rights
Most tracking data is automatically deleted within 24 months. You can request information about data we've collected about you, ask for corrections, or request deletion at any time. We respect your privacy choices and respond to requests promptly.
Mobile and Cross-Device Tracking
When you access veltex.vip from mobile devices or tablets, similar tracking technologies apply. We may connect your activity across devices to provide a consistent experience, but this linking respects your browser privacy settings.
Mobile browsers offer privacy controls similar to desktop versions. Look for "Privacy" or "Security" sections in your mobile browser settings to adjust tracking preferences on phones and tablets.
Questions About Our Data Practices?
We're committed to transparency about our tracking technologies and data usage. If you have specific questions about how we handle your information or want to discuss your privacy options, we're here to help.
Contact our Privacy Team:
Email: [email protected]
Address: 2520 Bowen Rd #208D, Nanaimo, BC V9T 3L3, Canada
Phone: +1 (418) 885-5222